PayRecordly Support and Correction Requests
Use the merchant contact information on your Square receipt for a purchase or charge question. Include only the details needed to locate the transaction, and keep sensitive payroll information out of email.
Purchase and charge questions
Open the Square receipt issued for the transaction and use the merchant contact information shown there. Include the payment date and receipt number so the purchase can be located without sending the generated paystub.
Sales are final except duplicate or processing-error charges, as described in the pricing and payment policy on the generator page. A request does not guarantee a refund; the transaction must be reviewed first.
Protect payroll information
Do not send Social Security numbers, full payroll records, generated paystub files, payment credentials, verification codes, or employee identity documents by email. A receipt number and payment date are normally enough to begin an order inquiry.
If more information is necessary, wait for a specific request and use the least sensitive detail that can answer it.
Report a factual or calculation issue
Anyone can use the correction form below for a guide or tax-calculation concern; a purchase receipt is not required. Identify the page, the statement you believe is wrong, the applicable pay date or reviewed date, and a link to an official government source. Do not include employee data.
PayRecordly reviews reproducible issues against the released rule data and cited sources. A correction may update the page, the calculator rule, the reviewed date, or all three, depending on the evidence.
Create a protected preview before you purchase.
Enter truthful employer and employee information, verify every figure, and unlock the finished document for $5.99 per paystub.
Open the paystub generatorReport a factual or calculation issue
This form accepts text only. It sends your report to PayRecordly for review without publishing the recipient address.